Clara Shih is the Vice President of Business AI at Meta, where she leads the development and monetization of our Business AI portfolio across different use cases and surfaces, making cutting-edge AI accessible to any size business. Clara previously served as CEO of Salesforce AI, leading artificial intelligence efforts across the company, including product, frontier applied research, and go-to-market for Salesforce’s Einstein and Agentforce offerings. Prior to Salesforce, Clara was founder and CEO of Hearsay Social (now part of NASDAQ:YEXT), an AI startup enabling salespeople to leverage social networks to build their brand as expert advisors. A digital pioneer, Clara has been named one of Fortune’s “40 under 40” and “Most Powerful Women Entrepreneurs,” Fast Company’s “Most Influential People in Technology,” and a “Young Global Leader” by the World Economic Forum. She served on the Starbucks board of directors for 12 years and authored the 2009 bestselling book The Facebook Era. She graduated #1 in computer science at Stanford University, where she also received an M.S. in computer science. She holds an M.S. in internet studies from Oxford University, where she studied as a U.S. Marshall Scholar.