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Shreya Kangovi

CEO, IMPaCT Care

Dr. Shreya Kangovi is a physician, scientist and the Chief Executive Officer of IMPaCT Care, a public benefit corporation that enables health organizations to build effective, sustainable Community Health Workforces. Dr. Kangovi led the team that designed IMPaCT, the most widely used and evidence-based Community Health Worker model in the country. It has been tested in four randomized controlled trials and has proven benefits in cost, health and patient satisfaction– $2,500 annual net savings per patient, improved mental health, 66% of total hospital days compared with matched controls, 94% net promoter score and a $2.47:1 ROI. IMPaCT has been used by over 70 organizations– e.g. Kaiser Permanente, TennCare, CVS Health– across 20 different states. Dr. Kangovi has led policy efforts along with a coalition of over 30 organizations including NAACP, APHA, SGIM, and the American Diabetes Association. She has worked with the U.S. Senate and House of Representatives to produce bipartisan, bicameral legislation in support of Community Health Workers. IMPaCT was cited by the Centers for Medicare and Medicaid Services (CMS) in the 2025 Physician Fee Schedule, creating the first ever Medicare billing code for CHW services.

Dr. Kangovi has authored numerous scientific publications and received over $30M in funding, including federal grants from the NIH and PCORI. She was named one of Modern Healthcare’s Top 25 Innovators, is an elected member of the American College of Physicians and a member of the National Academies of Sciences, Engineering, and Medicine’s Roundtable on the Promotion of Health Equity.

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Opening the Front Door: Unseen Providers Transforming Primary Care

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