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Stream every public session from the 27th annual Global Conference right here on our website.

Silver Linings Playbook: New Momentum for Outcomes-Driven Government

Silver Linings Playbook: New Momentum for Outcomes-Driven Government

COVID-19 exposed long-standing challenges in governmental delivery systems, and subsequently accelerated efforts to make government "work smarter." An opening panel will highlight forward-thinking strategies to accelerate federal, state, local and regional innovation, followed by a deep dive highlighting replicable case studies of communities already shifting to outcome-driven government. Meet city leaders implementing innovations in procurement, budgeting, and data analysis, and changing how government works and creating greater equity for their citizens.

Welcoming Remarks

Matt Horton
Director, Center for Regional Economics and California Center, Milken Institute


Ben McAdams
Senior Fellow, Sorenson Impact; Former US Representative, Utah

Jennifer Park
Executive Director and Founding Director of What Works Cities Certification, Results for America


Nancy Augustine
Director, Center for Intergovernmental Partnerships, National Academy of Public Administration

William Glasgall
Senior Director, Public Finance, Volcker Alliance; Fellow, Penn Institute for Urban Research

Michael Grossman
Managing Director, Impact Investments, Social Finance

Michael Hammett
Chief Innovation Officer, City of Phoenix, Arizona

Grace Simrall
Chief, Civic Innovation and Technology, Louisville Metro Government

Ryan Smith
Director, Community Safety, City of Durham, North Carolina

Jen Tolentino
Director, Local Practice, Results for America