Companies in every market sector are tapping into remarkable amounts of data to gain insights and create engagement with their consumers. Using artificial intelligence technologies powered by that data, businesses can develop new analytics to try to understand customers’ preferences, behaviors, and actions. Business and technology trendsetters will discuss how they are using new data sources and A.I. to personalize messaging and engagement. How should companies navigate customer privacy and preferences? What are the best practices when building or scaling an analytics program focused on customer growth?

Moderator
Sumant Mandal, Managing Director, March Capital Partners

Speakers
David Eun, President, Samsung NEXT
Michael Flaskey, CEO, Diamond Resorts
John R. Shrewsberry, Senior Executive Vice President and Chief Financial Officer, Wells Fargo & Co.
Michael Sutcliff, Group Chief Executive, Accenture Digital